1-800 Water Damage of Newtown

Loved working with Paul G. He made it really painless and held our hand every step of the way. Hopefully never need to use again, but I would use Paul again for sure if I needed too!

Sid Sarin got the job done seamlessly. Communication and flexibility was great. Job done sooner than anticipated. Great to have our house back!!!!

Hi, I want to give a huge thank you to Sid! He has worked with us since the beginning of our major plumbing leak. Walls, ceiling, floors, carpets, damaged by the horrible leaks! Anyone who has experienced this knows its very frustrating and caused me a lot of stress and anxiety! From day one, Sid made me feel so much better, about what was ahead of completion of the project in our home.He explained the process of all that needed to be done and if we had any questions, he was always there. We spent most of the time at the shore, while the work was being done. He called in daily to let us know how everything was going with all the work that was being completed . Also, sent of pictures. I felt so much better about all that was going on. He sure eased my anxiety. We did run into a problem with the painting issue! We were not happy at all how the job was completed. But, once again Sid was there for us! He apologized over and over to us, he really felt terrible about the situation. Thats when Tyler came to meet us and go over everything that needed to be done. He also apologized and said everything will be fixed to our liking. I felt so confident in both of them, once again easing my stress! We purchased a good quality of paint. To my surprise, Sid and Tyler did the painting! How awesome is that! They did a wonderful job painting, walls ceilings. Once again Sid and Tyler stayed in touch with us, sent photos. I cant thank them enough for all that they did together for us! We have our home back now! Everything looks fabulous! All the walls, ceilings, floors, painting, is completed. Thanks so much Sid you were there with us from the beginning! Tyler thanks for all you did with Sid, awesome! I would like to thank everyone for your kindness and support and hard work throughout this process. Thanks Mary

I had water damage from a leaking faucet and water line in my kitchen. Which proceeded to my basement ceiling. Paul was very helpful with getting the process started. Bryan and his team were at my home in a timely manner to begin the work and explain the next steps. Also very professional. I'm very pleased as this process continues. Situations like this can be really stressful. Thank you for your promptness and attention to detail

The restoration work was done professionally and accurately. Sid Sarin and Fabricio Pinhero and their team have diligently worked to overcome the difficulties and solved each of them correctly. My wife and I are completely satisfied with the 1800 waterdammage team.

Will and his crew did an excellent job cleaning up the water damage in our basement. They came every few days to check for dryness and made adjustments when necessary.

When our basement flooded last summer, we happened to find 1-800 Water Damage, and they took excellent care of us. When it flooded again for a different reason this spring, we had no hesitation and knew exactly whom to call. Even in the middle of the night, 1-800 Water Damage sent out a team to clean the area and contain the damage. On the remediation side, Paul Glants and his team worked with us and handled everything, dealing with the insurance company and making sure everything was taken care of. On the rebuild side, Sid Sarin and his team did excellent work and transformed our (previously finished) basement from devastation to the beautiful, cozy family room it had once been. If you have any water damage, I promise you will not regret using 1-800 Water Damage of Newtown :)

Sid was here and has been SO patient working with us as we are dealing with two back to back basement floods. Sid is an incredible communicator; he is kind, compassionate, smart, and diligent. Its obvious that he has our best interest at heart. He really cares about our issues and has been putting his everything into making sure we sort out everything out. The rebuild is going great and were very satisfied. He takes time to listen and reassure us. Sid is the guy to have in your corner!!!

Sid done great job with the insurance,a very good guy, professional. Guys that done work are great as well. Thankyou Ben and Jeff,Ashley been helpful as well.

What a great group to work with at 1-800-WaterDamage!! Sid was very helpful explaining the rebuild side of the process. Ashley showed a real focus on the customer with walking me through the whole process of mitigation and the insurance claim process! She was very responsive and patient throughout the whole process!

Bryan and Zane were at my home today to remediate the water damages that occurred at my house this past weekend. They worked hard and consistently throughout the day. They communicated with me regularly and they were polite, informative and helpful throughout the day. They instilled confidence in me that they knew what they were doing and that they would be respectful of me and my home. So far, they have done a great job with the work that has been accomplished to date. I am pleased with their performance on my recovery project. My thanks to Bryan and Zane and 1-800-water damages of Newtown for sending these men to help restore my home for me.
Dee Hunsberger

Thank you "Sid" for your assistance with all the hard work that you did at my Father n Laws house with helping him and restoring his family room. !!!

You were so detailed and meticulous with how you explained things to him.

Thank you "Sid" for being so thorough !

Angel Roach

Sid - Project Manager Extraordinaire!!!

Thank you, Sid, for all your help to remediate my fathers family room. I really appreciate you working directly with me and my brother to support our father.

My brother and I are 500 and 800 miles away, but you were able to close the distance with your effective communication. You went ABOVE and BEYOND to make this happen. You mastered the multiple roles of working with the insurance adjusters, managing the restoration and communicating all details. My father can rest in his easy chair tonight!!!

I strongly recommend Sid for any Restoration Project, and I would call on him again!!!!!

Thank you Sid ! You helped my family and I through a tough time of getting our Family Room restored after a water main break. Your willingness to support us and be a liason between the Insurance Company and my family was handled very smoothly !

Thank you again Sid ! You are an asset to your company "Water Damage "

Kenny R.

Dave came in and did a amazing job with my basement . My basement flooded in the middle of the night and I called these guy and they came quickly 5stars

Sid helped alot. Got my insurance paper work done and managed the rebuild of my basement. Very pleased with the work.

Dave and his crew were amazing! Kind and professional. It was a really nasty job. They made quick work disposing of everything in my moms basement.
Hopefully my family will never need their services again but if we do, I know who to call!!
Thanks again!
Heidi

I had a great experience with 1-800 Water Damage. John & Darren were very thorough and eased my anxieties. I would definetly use this company again & recommend it to my friends!

The drain pipe under the kitchen sink failed and water found its way to the basement causing the ceiling to sag.
Paul came out and assessed the situation and we used their rebuild company to replace the ceiling and repair the kitchen cabinet . Sid Sarin from the rebuild company was an absolute pleasure to work with .
He knows what is necessary to present to insurance companies for reimbursement, is excellent with communication , prompt and a genuine nice guy.
I would highly recommend working with 1-800 Water Damage of Newtown if you find yourself in the unfortunate position of needing them.

On 12/24/2022 we had a flood in our house and nearly everything room had damage and our house was basically down to the studs. We had a nearly complete remodel due to the flood. I called them the morning it happened and Ben and Jeff were at the house in a few hours. They stayed at the house cleaning, setting up fans, taking pictures till nearly 10pm on Christmas Eve. This led to using Ben, Jeff and their team to do the remodel. Their work was great. If I had an issue they made sure to fix it. (I am not easy to deal with at times) We had to move into a hotel for 14 months while I the rebuild was under way. I am so happy with the way it turned out. I was able to change the colors in the house and make it brighter. We also made small changes when we put the walls back in the basement to add a little bar area.

Will and his team were so professional, experienced and kind. They were very good to me and understood my upsetment with all of the damage happening at holiday time. They did what they had to do quickly and with minimum unpleasantness. Will and his team were great and I will not hesitate to use this company again and I will refer them also. Thank you for everything. Happy New Year.

These guys did a great job. Having water in the basement is stressful and they eased my mind in terms of remediation. They gave me updates everyday on the what they were doing and why. John and Ian were great. Those two were very professional and knowledgeable about there job. If you need water remediation I highly recommend.

The customer experience from 1-800 WATERDAMAGE was excellent! Dan was especially helpful and knowledgeable. Every person working there was professional and courteous. We appreciate all the help in navigating the process! The service was bar none and we would recommend them to anyone who needs help with water damage. It was a stressful situation but they made it so much more manageable. Bryan and Kathy Healy

Sid from 1-800 Water Damage gets this 5 star review for doing everything he could for us when it came to getting our home back to normal. He was in constant contact with our insurance and was always very transparent and reliable. We appreciate him and what he did for us!

The Water Damage crew, headed by Dave, were exceptionally responsive, communicative, and efficient in the water remediation. They acted as advocates between me and the insurance company in keeping me informed as to the upcoming steps. Thank you again for your assistance.

Anthony and Fabian were professional and worked quickly on the mitigation side. Sid was instrumental in getting my rebuild done and walking me thru every step of the process and dealing with my insurance company to get necessary repairs covered. Fabricio completed the job and the whole team went above and beyond to get my house back together after a pipe burst in my ceiling.

Had 1800 Water Damage at my house and couldnt believe what an amazing job they did. From start to finish it was nothing but a professional experience. Would recommend this company to anyone. Thank you so much for making my place treated as if it was your own.

I had an exceptional experience with Fabian from 1-800-Water-Damage! From the moment he arrived, Fabian was professional, knowledgeable, and incredibly thorough. He took the time to explain the entire process, ensuring I understood what needed to be done and why. His attention to detail and dedication to getting the job done right gave me complete peace of mind during a stressful situation.
Fabians friendly attitude and willingness to go above and beyond truly stood out. He treated my home with care and respect, leaving everything spotless once the job was complete. If you need water damage restoration done right, Fabian is the person to call! Highly recommended!

I cannot recommend this water cleanup crew enough! After experiencing significant water damage in my home, they arrived quickly and were incredibly professional throughout the entire process. Their team worked efficiently, explained everything clearly, and showed a great deal of care in restoring my property. They went above and beyond to ensure everything was thoroughly dried and cleaned, preventing any future issues with mold. The crew was respectful of my home, and their attention to detail was impressive. If youre in need of water damage restoration, this is the team to call. 5 stars!

Had a plumbing leak that caused damage to multiple rooms in our house. Everyone from 1-800 Water Damage has been great to work with they very thoroughly removed the moisture from the damaged rooms and communicated with us clearly about each step of the process. Darren and Dan, who set up the fans/dehumidifiers for us, did a great job demoing the damaged areas they cut the drywall neatly so it will be easier to replace, cleaned up after themselves, and treated our home with a lot of respect and care. Would absolutely recommend this service in the unfortunate event that you ever end up with water damage.