Icy Hot Heating and Air Conditioning Inc. is committed to supporting homeowners throughout Raleigh, NC, and the surrounding Triangle communities including Apex, Cary, Durham, and Clayton. We recognize how important it is to maintain an HVAC system that performs reliably and efficiently in every season. Our goal is to deliver heating and cooling solutions that ensure your home stays comfortable during the hottest summers and coldest winters. We take pride in delivering dependable service tailored to the needs of each household we serve.
Our team's experience allows us to provide service grounded in technical knowledge and a strong dedication to customer care. We prioritize transparency in communication, fair pricing, and workmanship designed to withstand the test of time. Whether you need regular maintenance, urgent repairs, or support selecting a new energy-efficient system, our licensed technicians arrive prepared to address your needs. We conduct heat pump installations, furnace evaluations, air conditioning tune-ups, and indoor air quality enhancements with careful attention. Each service call is treated with equal importance. When you choose Icy Hot Heating and Air Conditioning Inc., you benefit from a partner focused on promoting system longevity, maintaining your comfort, and ensuring your HVAC investment remains secure.
Our team's experience allows us to provide service grounded in technical knowledge and a strong dedication to customer care. We prioritize transparency in communication, fair pricing, and workmanship designed to withstand the test of time. Whether you need regular maintenance, urgent repairs, or support selecting a new energy-efficient system, our licensed technicians arrive prepared to address your needs. We conduct heat pump installations, furnace evaluations, air conditioning tune-ups, and indoor air quality enhancements with careful attention. Each service call is treated with equal importance. When you choose Icy Hot Heating and Air Conditioning Inc., you benefit from a partner focused on promoting system longevity, maintaining your comfort, and ensuring your HVAC investment remains secure.
Served areas
- Apex, NC, Cary, NC, Durham, NC, Garner, NC, Holly Springs, NC, Knightdale, NC, Morrisville, NC, Raleigh, NC, Wake Forest, NC, Willow Springs, NC, and surrounding areas
Details
- Year established: 2002
- Licensed
- Insured
Highlights and features
- Trusted Raleigh HVAC experts delivering reliable heating and cooling.
- Skilled technicians providing precise installations and timely repairs.
- Comprehensive indoor air quality solutions: purifiers, humidifiers, duct cleaning.
- Flexible maintenance packages to protect system performance and efficiency.
- 24/7 emergency service with rapid response across our service area.
- Licensed HVAC professionals committed to year-round home comfort.
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash
- Debit cards
- Credit cards
Services
We provide comprehensive air conditioning care that enhances comfort and system reliability. Our experts manage repairs efficiently, install new systems with expert precision, and focus on optimizing ongoing performance. Each service reflects our dedication to quality and long-term value. We work to ensure your cooling system consistently meets your comfort needs. 
We specialize in heating repair, installation, and heat pump services that keep your home running efficiently. System issues are evaluated thoroughly to ensure accurate and lasting repair work. When installation is required, we recommend solutions that align with comfort expectations and energy goals. Our heat pump services provide balanced heating and cooling for year-round reliability. 
We deliver expert indoor air quality solutions for households and businesses facing allergens, high humidity, or insufficient ventilation. Family-owned and operated, we emphasize professional, dependable service customized to your needs. Our certified team uses advanced equipment and current industry standards to identify and remedy problems swiftly. We perform installations, repairs, and maintenance with a commitment to quality. 
Reviews (19)
Ashley Barrett
Nov 14, 2025
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Anita Plante
Nov 14, 2025
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Kay Becton
Oct 16, 2025
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I've been doing work with Icy Hot for several years now. I just had my fall maintenance done by Tim, who was a newer tech with the group. He was simply fantastic. When he found a problem he didn't just quickly point it and give a price. Instead, he took the time to show me the issue, and only recommend a fix. When I decided to go with the fix, he put on a master class on the unit, and really took pride in showing his client the difference in the system.
I so enjoyed Tim and I have always stood behind the quality and service of Icy Hot.
I so enjoyed Tim and I have always stood behind the quality and service of Icy Hot.
Justin P.
Oct 16, 2025
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Amy Johnson
Oct 10, 2025
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Natalie Roberts
Sep 28, 2025
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Wahid Nazari
Sep 22, 2025
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Franky is a very professional technician. I had a problem with the upstairs air conditioning, where my kids sleep, and it was extremely hot. I gave his company a call after hours praying someone would pick up, but not really expecting anyone to, and he picked up, showed empathy to the fact it was my kids being effected, and showed up fixed the drain pan. I cant thank him and his company enough. Its really good to see compassion come back after having bad experiences with other companies.
Carolyn Hunter
Sep 06, 2025
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I am a new customer. Been searching for a long while.
My job was completed today.
What can I say! Good customer service is difficult to find now a days. They were very respectful and very knowledgeable.
These 2 persons were detailed and treated my 2 systems as if they were working on their own devices.
A new part needed to be replaced and re-installed due to poor quality of work when installed in 2018 on one system.
The price was reasonable for what needed to be done.
Thank you Icy Hot.. my HVAC units have found a new guardian.
My job was completed today.
What can I say! Good customer service is difficult to find now a days. They were very respectful and very knowledgeable.
These 2 persons were detailed and treated my 2 systems as if they were working on their own devices.
A new part needed to be replaced and re-installed due to poor quality of work when installed in 2018 on one system.
The price was reasonable for what needed to be done.
Thank you Icy Hot.. my HVAC units have found a new guardian.
Tl W.
Aug 23, 2025
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Brent Bethel
Jul 28, 2025
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Todd Spain
Jul 28, 2025
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Ashley Watts Bromirski
Jul 04, 2025
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I reached out to Frankie, the owner and operator of Icy Hot Heating & Air, for yearly maintenance on our HVAC system years ago. From that first service, his professionalism and honesty stood out. He and his assistant arrived on time, completed all necessary work efficiently, and took the time to answer my questions about optimizing our system for allergy and asthma concerns. Frankie offered suggestions to explore without trying to upsell us on anything unnecessary, which I really appreciated.
Since then, weve continued to rely on Frankie and his team for seasonal maintenance, and theyve consistently delivered outstanding service. Icy Hot HVAC has become a trusted name in our home and weve recommended them to many friends and neighbors whove also had great experiences. Thanks to Frankie and his crew for their continued dedication to excellent service, transparency, and integrity. I couldnt be happier to have a local HVAC company I can wholeheartedly endorse.
Since then, weve continued to rely on Frankie and his team for seasonal maintenance, and theyve consistently delivered outstanding service. Icy Hot HVAC has become a trusted name in our home and weve recommended them to many friends and neighbors whove also had great experiences. Thanks to Frankie and his crew for their continued dedication to excellent service, transparency, and integrity. I couldnt be happier to have a local HVAC company I can wholeheartedly endorse.
Thomas Holley
Mar 18, 2025
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From the residence of Linda & Phillip Smith in Cary, NC
Our furnace went out in December during a cold periodIcy Hot H&A provided Excellent service and based on other estimates we received he saved us thousands of dollars!!! We had a few other companies provide estimates and his prices and services offered were amazing! This was our first experience with Icy Hot Heating & Air and we will definitely be using them for any future HVAC needs. Thank you so much for providing us with kind, courteous and speedy service.
Thank you Frankie
Our furnace went out in December during a cold periodIcy Hot H&A provided Excellent service and based on other estimates we received he saved us thousands of dollars!!! We had a few other companies provide estimates and his prices and services offered were amazing! This was our first experience with Icy Hot Heating & Air and we will definitely be using them for any future HVAC needs. Thank you so much for providing us with kind, courteous and speedy service.
Thank you Frankie
Jean Eddy
Nov 22, 2024
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Discovered Icy Hot in 2019 and have been with them ever since. They have never come up short answering calls, scheduling timely appointments or getting service jobs done without issue. Based on my own service experience I find their service pricing to be very fair. When a fan motor failed post covid and parts were scarce they put in the time to track down a new motor and got it installed within a few days. I highly recommend Frankie and his crew.
Frankk Mc
Sep 02, 2024
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Fantastic company! Icy Hot has maintained my unit the last 4 years of owning my home. Seasonal tune-ups, cleaning, and the occasional emergency call. Last week we woke up to our unit frozen over, of course it was the hottest day of the week.. the owner Frankie came out within an hour, diagnosed the problem and had us up and running in no time. Cant recommend them enough!
Faizal Hamdoon
Aug 02, 2024
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I had an incredible experience with this company that I just have to share. While they were working on my neighbor's house, I noticed a leak comping from my AC unit. Faustino, one of their technicians, came over without hesitation to diagnose the problem.
I highly recommend this company to anyone in need of a professional and compassionate HVAC team. Their exceptional service and genuine care for their customers make them a standout choice. Thank you, Faustino, Franki, and the entire team, for turning a stressful situation into a positive experience!
I highly recommend this company to anyone in need of a professional and compassionate HVAC team. Their exceptional service and genuine care for their customers make them a standout choice. Thank you, Faustino, Franki, and the entire team, for turning a stressful situation into a positive experience!
Joshua Goddard
Jul 15, 2024
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Awesome service. The Icy hot team came out to my house and installed a new system quickly and efficiently. Very clean and neat with the electrical wiring and piping system from the heat pump to the handle. My electric bill has gone way down! 100% recommend Icy Hot Heating & Air Conditioning for all your HVAC needs!
Cheryl Sova
May 06, 2024
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Weve been using Icy Hot for over 10 years now and highly recommend Frankie and his crew. Theyve promptly helped us anytime weve needed it and always treat us fairly. I never feel like Im being upsold anything or pressured into unnecessary products or services. The exact opposite actually, they help find the best solutions and give you options. Definitely call them for your HVAC needs.
Zoe Chao
May 18, 2023
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This is my second time calling Icy Hot and having Craig look into our AC malfunction. Once again, Craig did a great job. He quickly identified and explained to me the problem. He is knowledgeable, professional, and patient in answering all my questions. I appreciate that they promptly squeezed us into their busy schedule on this hot summer day. They are responsive, efficient, and reasonably priced. I highly recommend Icy Hot.