Metcalf Plumbing Service, LLC
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Metcalf Plumbing Service, LLC
We provide professional plumbing services designed to meet the needs of homeowners and businesses throughout Catonsville, Ellicott City, and neighboring communities. Our approach centers on integrity, transparency, and customer care. By remaining non-commissioned, we ensure that every recommendation is based solely on what is best for your plumbing system. Each visit includes a comprehensive inspection and clearly defined pricing before work begins.

Since our founding in 2002, we have focused on dependable service delivered within a responsive timeframe, often within 24 hours. Our licensed and insured plumbers perform a wide variety of repairs and installations, including drains, water heaters, toilets, faucets, sump pumps, gas services, and more. We proudly serve numerous areas across Baltimore County and Howard County. From initial contact to project completion, we are committed to delivering dependable workmanship and respectful service.
Served areas
  • Catonsville, MD
Details
  • Year established: 2002
  • Employees: 10
  • Licensed
  • Insured
Highlights and features
  • Honest upfront pricing with thorough system inspections
  • Residential and commercial plumbing services across local communities
  • Non commission based recommendations focused on customer needs
  • Fully licensed and insured experienced plumbing professionals
  • Service available within 24 hours since 2002
  • Comprehensive repairs installations and routine plumbing maintenance
Associations and certifications
  • A+ Rated by BBB
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Financing available
Services
Water Heaters Our team understands that water heaters are a vital component of any plumbing system. Reduced output, leaks, or unusual sounds may indicate underlying problems. With an average lifespan of about twelve years, older units can become costly to operate. We provide solutions that prioritize durability, efficiency, and overall system performance.
Sewer Line Repair Our sewer line solutions focus on correcting severe clogs and structural pipe damage. We rely on advanced diagnostic tools to examine underground drain lines thoroughly. When repairs are not sufficient, we complete full replacements. Each project is executed with care to maintain the integrity of your property.
Toilets A toilet that appears functional may still conceal issues that affect performance and water usage. Running mechanisms, leaking seals, or unstable mounting can cause damage if left unaddressed. Signs such as water on the floor or movement at the base warrant attention. We deliver thorough toilet services, from clearing blockages to complete replacements.
Water Pipe Repair We handle water pipe repair for residential and commercial properties experiencing leaks, cracks, or bursts. Drain systems are exposed to debris and environmental elements that often cause clogs and structural damage. Even small leaks can worsen under pressure and affect walls or ceilings. Our team uses professional tools to restore proper pipe function and prevent further damage.
Drain Services Our team delivers thorough drain services that address both immediate clogs and underlying system issues. We begin by inspecting the drainage system to determine the condition of the pipes. Obstructions are carefully cleared to restore flow without causing damage. When drains are no longer serviceable, we perform precise repairs or full replacements as needed.
Boilers Our boiler installation services are designed to support long-lasting heating and hot water performance. Boilers are recognized for their strength, reliability, and straightforward construction. We rely on professional expertise and proven installation practices for every project. Each system is installed with care to ensure consistent and efficient operation.
Faucet Repair Faucet issues often require more than a quick fix to ensure lasting performance. Our experienced plumbers provide thorough installation and repair services using trusted materials. With transparent pricing and a commitment to workmanship, we deliver solutions designed to meet both functional and quality expectations.
Sewage & Sump Pumps We deliver customized sewage and sump pump solutions designed to manage water and waste effectively. From sealed pits to automated pump activation, each element is installed for optimal function. We prioritize dependable operation and long-term protection. Our services are structured to address problems thoroughly without unnecessary expense.
Gas Services Our team provides reliable gas services to help homeowners benefit from natural gas energy. This option supports essential systems such as heating, cooking appliances, hot water units, and fireplaces. Safety is critical when working with gas, so we emphasize correct installation and repair. We deliver expert solutions for gas lines and related equipment.
People
Leslie Metcalf
Leslie Metcalf
OWNER/CEO/MASTER PLUMBER/GAS FITTER
We focus on anticipating and exceeding the expectations of all of our clients, finding the best solutions for their residential & commercial plumbing needs and responding in a timely manner. We do this by adhering to a standard and professionalism that represents our knowledge, experience and respect of others.
Reviews (20)
Sharon Nath
Sharon Nath
Jan 04, 2026
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If I could give 10 stars, I would!! Michael is by far the best technician we have ever had service our home. He and John provided the most positive plumbing experience! Professional, courteous, efficient and honest!! Cannot thank Michael and Metcalf Plumbing enough!
Mitchell Kavalsky
Mitchell Kavalsky
Dec 30, 2025
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Extremely professional. Showed us what was being done along the way. Would highly recommend. First time customer, but definitely not last.
Jk Perry
Jk Perry
Dec 29, 2025
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Mike was very helpful and transparent about what needed to be done, what could potentially be wrong (proving the worst and best case scenarios), and the cost associated with it. Jonathan was also very helpful and did his job well. He expressed his desire to take his time and make sure what he worked on was done correctly. I have used Metcalf Plumbing for years and will continue to use there services as long as I have a home. Thank you Metcalf for the great service!!
Kelsey Danciger
Kelsey Danciger
Dec 19, 2025
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Les and Charles are amazing! Our boiler was failing and they replaced it in the same week. The installation is beautiful. They are knowledgeable, professional, and so organized! We are grateful to Les for organizing his team to repair our heat quickly and near the holidays. Metcalf is local, family owned, and scheduling was a breeze. They are now our go-to plumbing service!
Barbara Polonsky
Barbara Polonsky
Dec 06, 2025
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Mike and his assistant were Friendly, knowledgeable and honest, arrived during the window of time they gave me. I will certainly use them again.
Marshall M.
Marshall M.
Dec 01, 2025
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Very quick and very kind. Helped me to verify what was going on as a second opinion and of course both them and the people at honest Abe were right about my aquastat. Mike really took the time to hear me out and was sensitive to my obvious lack of financing. I highly recommend both him and the individual on the phone were very helpful.
S. Thomson
S. Thomson
Nov 09, 2025
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Metcalf Plumbing services were provided by two plumbers who were very meticulous and persistent with efforts to detect the root cause of a plumbing leak from bathroom above dining room. Not able to detect the cause, they suspect the leakage, in theory, may have been caused by defective wax ring. They thoroughly and closely examined the pipes above dining room ceiling, finding insufficient evidence of cause, even with running water in shower and flushing toilet multiple times. If leakage reoccurs, there will be a followup service call. I am happy with their high quality of work and professionalism.
Kate Jacobson
Kate Jacobson
Oct 27, 2025
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Very professional. They wore booties and cleaned up the work area. They offered to come the same day but that actually didn't work for me, so they came a couple days later. They fixed some poor workmanship done by a prior plumber as well as taking care of the acute problem. Mike worked tirelessly until it was taken care of. I am very grateful. I would wholeheartedly recommend them and would not hesitate to use them again.
Tim Seiple
Tim Seiple
Oct 27, 2025
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Put on protective booties at the front door before I even asked. Cleaned up after the job with disinfectant. Professional work. Was even quiet while I worked from home.
Erin D.
Erin D.
Oct 26, 2025
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These guys saw me pushing my car and they pulled over and got out and helped me push my car to safety. I think this one small action speaks volumes on the kind of service you can expect from them.
Erika Velez
Erika Velez
Oct 07, 2025
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Mike & John were fantastic. They were professional, friendly and very knowledgeable. They replaced our water heater the same day and offered us the most competitive price. This is our second time working with this company and they exceeded our expectations each time.
Lois Carani
Lois Carani
Sep 04, 2025
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I have hired Metcalf Plumbing on three occasions for various different services. In every case, Mike was prompt, courteous, very neat and worked efficiently with great skill to successfully complete each task. He came up with some creative approaches to avoid making holes in tile or drywall which was greatly appreciated. I couldnt be happier with Mike M. and the entire Metcalf staff. Even met owner who was also a pleasure to speak with.
Ethan Malcolmson
Ethan Malcolmson
Aug 13, 2025
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Mike was so very friendly and helpful. We will be using Metcalf for any future plumbing services we need. Quick response times and clear communication from both mike and the office throughout. 5/5 all around.
Dinah Thweatt
Dinah Thweatt
Jul 02, 2025
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On time. Polite. Listened and fully understood what I wanted done. Excellent work. That's why I called Metcalf for the new work. The other jobs they've done for me were superb, too.
Mary Trossbach
Mary Trossbach
Jun 29, 2025
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Excellent work! Knowledgeable, dependable, hardworking, reliable, and much more. If I could give them more than 5 stars, I would. I HIGHLY recommend them for anyone who needs quality plumbing work.
Dotti Fielder
Dotti Fielder
Jun 22, 2025
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Mr. Metcalf and Johnathan showed up on time (early), listened to our concerns about our needs, and gave us an estimate on each aspect of the work. When we approved the work to be done, they got right to work. The work was done efficiently and cleanly. Everything was left as they found it. Highly recommended. Thanks.
Thomas
Thomas
Mar 01, 2025
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I've used Metcalf Plumbing for multiple projects over the last couple years - from pipe leaks and clogged drains to hot water heater replacement. Every team member has been very knowledgeable, professional, and provided quality service. The owner keeps up to date on all their jobs and has personally answered my questions and even come out to the house. Great company!
Kimberly Smrek
Kimberly Smrek
Feb 22, 2025
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Customer service - exceptional!
We have been without a hot water heater for two weeks. Metcalf was able to come out and inspect the issue and replace a hot water in the same day. Danielle was a person who answered the phone gave me details on how to process works. Chris was the gentleman who came out and replaced the hot water heater. I gave birth five stars as well as Metcalf. Thank you, Metcalf.
Charles Anderson
Charles Anderson
Jul 14, 2024
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Metcalf plumbing was outstanding. Chris and Johnathan were Professional cleaned up after themselves and provided me with great confidence that I have a fully functioning and safe sewer system. I appreciate them taking my call yesterday and scheduling the visit today! Oh, and great value for the work that they did as well!!
Matthew Phipps
Matthew Phipps
Dec 05, 2021
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Mike was great! So professional and extremely friendly. I would definitely recommend Metcalf too friends, family and anyone needing plumbing work. I had two faucets installed and a whole house water filter system installed. Great job Mike! Thank you.